Three-Legged Stool

Our three-legged stool sets a strategic framework that drives lasting customer and shareholder value.

  • Customer Experience

    Providing Unparalleled Service at Every Touchpoint

  • Product Authority

    Delivering Quality, Value and Innovation

  • Capital Allocation Driven by Productivity and Efficiency

    Smarter Investments, Richer Returns

  • Interconnected Retail

    Leaders in the Seamless Shopping Revolution


We use this three-legged stool as our strategic framework, which focuses on creating value by connecting the business end-to-end. This framework is centered on three tenets: Customer experience, product authority and capital allocation driven by productivity and efficiency. This is the foundation of our strategy and reflects what our customers and shareholders expect from us. While our strategic priorities have not fundamentally changed, they are evolving to meet the changing needs of our customers and business.

  • Customer experience: We see this tenet as much more than customer service — it is about providing a seamless, frictionless experience no matter where our customers shop, be it in the digital world, in our stores, at home or on the jobsite.
  • Product authority: We have been and continue to strive to be the leader in product authority, balancing the art and science of retail by consistently delivering the best and most innovative products at the best value.
  • Capital allocation driven by productivity and efficiency: We will continue to invest to drive productivity and efficiency.

We refer to the seat of the stool as interconnecting retail, which is our strategy of collaborating more closely internally and externally, or what we call our end-to end approach. It is going to drive growth, value and productivity for our customers and shareholders.

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$94.6 Billion

Founded in 1978, The Home Depot, Inc. is the world's largest home improvement specialty retailer with fiscal 2016 retail sales of $94.6 billion and earnings of $8.0 billion.

2,200+ Retail Stores

The Home Depot has more than 2,200+ retail stores in the United States (including Puerto Rico and the U.S. Virgin Islands and the territory of Guam), Canada and Mexico.

New York Stock Exchange

The Home Depot's stock is traded on the New York Stock Exchange (NYSE: HD) and is included in the Dow Jones industrial average and Standard & Poor's 500 index.